New way to contact Posted or Updated on 8 Apr 2025

From 01.07.2025 there’s a new way to contact the practice.

In addition to ringing us or coming to the practice, you will also be able contact the practice for assistance via a new online form on our practice website.

The form which is easy to access and complete can be used for the following: 

• to request an appointment 
• to make an admin request (for example test results, repeat prescriptions or a fit (sick) note). 

You will be guided through a series of questions about your symptoms or help needed, which once submitted will be reviewed by dedicated members of the practice who will respond in a timely manner.

Forms will be reviewed throughout the day, if the doctor feels it is necessary to contact you as a priority this will be the same day.

If you have submitted a form please be aware we will be contacting you. If we phone please do try to answer our call when as this will save our team needing to make repeated call backs and will help our system run more efficiently.

If you are unable to use or access the online form then please contact the practice in the usual way and we will complete the request for you, which will be added to the triage list to be reviewed by a trained member of the practice team.